You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:. Step 3. If the WD drive has already been assigned with a letter, click "Change" to choose another letter for it.
Applies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors. Your computer may not even able to detect it from File Explorer.
As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive. After this, you can check the drive. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.
This method is more like a temporary solution. According to a user's feedback on a forum, in this "bizarre way", his computer successfully recognized the external hard drive. Here's how to do it. It might be unreasonable, but quite a lot of people solved their problem with this trick. Have a try on it! The problem is with the USB cable. When the WD Passport drive is not working, it might be caused by the outdated device drivers. So the best way is to update its driver via the following three paths:.
Step 4. Right-click on Unknown or not working WD external hard drive, select "Properties". Step 8. Step 5. Click a permission entry so as to add, remove or edit the permission. Add a new user named "Authenticated User" and click "OK". Give "Full Control" to the newly added user from the permission section. I hope that the given solution has solved the access denied problem as expected.
Just in case some of you are stuck in new issues arising from the access denied error, we collected the most frequently asked ones as examples. You can also find answers accordingly. You need to make sure that you don't encrypt the hard drive with a password. Otherwise, simply use the password so you can easily obtain access to the encrypted hard drive. If it's not the matter of hard drive encryption, you can try the other two workarounds to solve the.
Instead of the hard drive itself, sometimes you received the error message "You need permission to perform this action" while trying to open a folder on it. As suggested, you need to take ownership of folders like this:. The reasons behind the "location not available, access denied" are not limited to the lack of permission, it also indicates that there is some problem with the hard drive that makes the hard drive inaccessible.
Disk formatting the commonly suggested way to repair corrupted file system issues and most of the time it works. Don't worry. Corrupted or outdated driver could lead to the WD My Passport not detected or recognized issue. And some users reported that updating device drivers resolved their WD My Passport Ultra not detected issue. So if you have the same issue, why not have a try? Choose the Browse my computer for driver software from the pop-up window.
Now navigate to the driver you downloaded and saved on your computer. Then install it. If you find this complicated, you might need a piece of driver updater software.
This kind of software will scan for and list drivers that need updating or replacing. So you don't need to find it manually, which is very convenient. Support Downloads Knowledge Base. German Spanish Italian French. HGST Support. Hello and welcome to the community. I recommend you try some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer.
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